Frequently Asked Questions

About the Socks

What makes pilabelle grip socks different?
Our Signature Grip Socks are designed specifically for intentional movement — Pilates, yoga, barre, and beyond. Every detail, from the espresso heart grip pattern to the "Move with Intention" ankle text, is crafted with purpose and premium quality in mind.

What surfaces do the grip socks work on?
Our socks are engineered for stability on Pilates reformers, yoga mats, barre floors, and smooth studio surfaces. They're also great for everyday wear around the home.

What are the socks made of?
Our socks are crafted from a soft, premium blend designed for comfort, breathability, and durability. Full material details are listed on the product page.

Sizing

What sizes do you offer?
We currently offer two sizes:
• S/M — fits shoe sizes 5–7.5
• M/L — fits shoe sizes 7.5–9.5

How do I know which size to choose?
If you're between sizes, we recommend sizing up for a more relaxed fit or sizing down for a snugger grip feel.

Care

How do I care for my pilabelle socks?
Machine wash cold, gentle cycle. Lay flat or hang to dry. Do not bleach or tumble dry to preserve the grip and fabric quality.

Orders & Discounts

Do you offer a welcome discount?
Yes! Sign up for our email list and receive 10% off your first order. Look for the signup form at the bottom of our homepage.

Can I modify or cancel my order after placing it?
We process orders quickly! Please contact us within 24 hours of placing your order if you need to make any changes.

Shipping & Returns

Where do you ship?
We currently ship within the United States. International shipping coming soon!

How long does shipping take?
Orders are processed within 1–3 business days. Standard shipping typically takes 5–7 business days.

What is your return policy?
We want you to love your pilabelle socks. If you're not completely satisfied, please contact us within 14 days of receiving your order and we'll make it right.

Still Have Questions?

We'd love to hear from you. Reach out to us on our Contact page and we'll get back to you within 1–2 business days.